Privacy Policy

AL Air Duct Cleaning Nashville ("we," "us," or "our") operates the website nashville-air-duct-cleaning.vercel.app. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for services. Please read this policy carefully.

1. Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you:

• Fill out a contact or quote request form on our website
• Call us at (615) 205-3379
• Send us an email
• Schedule a service appointment

This information may include your name, phone number, email address, home or business address, and details about the services you are requesting.

Information Collected Automatically

When you visit our website, certain information may be collected automatically by your browser or our hosting platform, including:

• IP address and general geographic location
• Browser type and version
• Pages visited and time spent on each page
• Referring website (the site you came from)
• Device type (desktop, mobile, tablet)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide services: To respond to your inquiries, provide quotes, schedule and perform air duct cleaning and related services at your Nashville property.
• To communicate with you: To confirm appointments, provide service updates, send follow-up communications, and respond to your questions.
• To improve our website: To analyze how visitors use our site so we can improve content, navigation, and user experience.
• To comply with legal obligations: To meet any applicable legal requirements or respond to lawful requests from public authorities.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: We may share information with trusted third-party vendors who assist us in operating our website or conducting our business (such as scheduling software or email platforms), provided those parties agree to keep your information confidential.
• Legal requirements: We may disclose your information if required by law, subpoena, court order, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights or the safety of others.
• Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

4. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences. Disabling cookies may affect some functionality of the website.

We may use analytics tools (such as Google Analytics) to understand how visitors use our site. These tools may collect anonymous usage data. Google's use of this data is governed by Google's Privacy Policy.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Customer service records are typically retained for up to 7 years in accordance with standard business practices.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information (subject to legal obligations)
• The right to opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites, such as the EPA, NADCA, or NFPA. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will indicate the date of the most recent update at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: